Lia Della Porta
I'm Lia and I'm 14 years old and I loved Philip Douglas salon! My mom took me when we visited Naples (as we do often) and Patti Bernard was my hairdresser that day! She was so kind and excited and I could tell she really loved her job and really knew what she was doing. This was the first time in a while I had gotten my hair cut at least 6 inches, and she layered it, styled it, and even curled it for me! Also, she offered to wax my eyebrows a bit, and even though I was a little bit nervous because I had never gotten them done before, she helped me through it and I found out it wasn't painful at all. She was so bubbly and energetic and I will definitely not forget her. I hope all my hairdressers will be like that! Thanks Patti, and thanks Philip Douglas Salon! From,
Lia Della Porta
Hi Philip, Let me first start off by sharing, I have never reached out on any experience I’ve had (good or bad) to any sort of establishment. I am writing you in regards to a recent first time experience I had at your salon with Heather.
I was recommended to Heather by a friend and I am SO grateful. We all know how difficult and time consuming finding a hairstylist can be. I feel as though a lot of times I would just stay with someone not because I was overly satisfied, but because I didn’t want to continue my search. In the case of Heather, she sold me on day one & I will continue to be a happy customer as long as I remain her client.
First l need to compliment her consultation skills, which in my mind set her above the rest -- by miles! I felt listened to what I liked & didn’t & she was able to come up with the perfect solutions. She was very knowledgeable & vocal on why she uses certain techniques for varied reasons (hair texture, weight, weather conditions, etc); which in turn made me very comfortable and confident she was doing the right thing. When I requested certain things, she was able to communicate what she would do differently and why. And the result was fantastic! She is truly someone I would trust doing anything to my hair.
I will adamantly recommend her to anyone looking for a hairstylist. If all your employees have her qualities, wow…what an amazing bunch you must have.
Please extend my recognitions to her, as she is truly wonderful!
George & Nancy
We miss all of you! We had a great time at your salon. We really enjoyed our time there and visiting with you and your staff. They are all wonderful! Your new location is very nice and more convenient for us as we live in North Naples...
Philip Douglas Salon is what the true service role model should be. You get great service, a talented professional Staff in a warm friendly environment. Flexibility and a sense of urgency are key to the ever changing schedules of busy Customers. Compassionate and understanding, while giving superior hair color, styles, and nails... There are few Salons of this caliber left!